Our stats at a glance

Used by thousands of providers across the U.S. since 2013

10 million

400+

1 million

patient lives covered

practices

calls handled

$27,000

annual savings

40-70%

decrease in time to handle a full medication request

2,500

additional calls handled/month

After-hours

Our convenient and HIPAA-compliant system automatically routes urgent calls to the correct on-call provider. Reduce frustration, costs, and medical liability while improving the patient experience.

Hear directly from the patient

One-touch callback (automatically displays the office number)

Document directly to the patient's chart with EHR integration

Telehealth

Speak with patients via high-resolution, secure, HIPAA-compliant video calling from anywhere. Patients can easily connect with one click - no app download is needed.

Patient Messaging

Engage with your patients through convenient, secure, HIPAA-compliant text messaging. Share images, files, and videos easily.

Daytime Coverage

Spend less time on the phone and more time seeing patients. Help with high call volume during the day to ensure you never miss a call. ConnectOnCall's weekday solution is customizable to fit your needs for overflow, partial or complete replacement of your answering service.

ConnectOnCall has been practice-changing. This app has dramatically simplified call to the point where it is almost fun! It has markedly increased our ability to communicate with patients and each other. None in our practice would ever go back to the old ways.

Joel Pearlman, MD, PhD

Retinal Consultants of Northern CA

After-hours was like flipping a switch. It was quite simple and super fast to implement and see the immediate benefits. It was a smooth and easy transition for both our providers and our patients.

Cheryl Sirard, RN, BSN

Clinical And Operations Administration, Valley Medical Associates

ConnectOnCall has dramatically improved our ability to answer calls after hours as well as to seamlessly document into our EMR system. This is better than any human operating system and their customer service is second to none.

Omesh Gupta MD, MBA

Mid Atlantic Retina

Our new prescription refill line is a win-win for our patients and our staff. ConnectOnCall enables our operations team to handle a higher volume of calls, while efficiently completing all medication requests successfully.

Kari Vereen, CMPE

Business Services Director, Carolina Health Specialists

Our physicians loved eliminating the “middle man” of an answering service that could triage a patient call inappropriately. We feel confident we are now providing better and quicker patient care thanks to ConnectOnCall.

Sloan Garrett

Practice Administrator, Retina Consultants of Carolina, PA

what our clients say

Client testimonials

Why practices choose ConnectOnCall

Easy to use application

Simple desktop and mobile application that's quick to implement.

Convenient for patients

Easily connect - no app download needed for text or video calls. No waiting on hold and quick response time from providers.

Infinite flexibility

Customize your settings to fit your practice's workflow.

Secure & HIPAA-compliant

Safely connect with patients via video, secure text or phone.

Patient data at your fingertips

View a snapshot of the patient's history right from the phone with EHR integration.

Detailed documentation

Complete report of all patient interaction with automatic date and time stamping to ensure visibility for the whole team.

Omesh Gupta MD, MBA
Mid Atlantic Retina

ConnectOnCall has dramatically improved our ability to answer calls after hours as well as to seamlessly document into our EMR system. This is better than any human operating system and their customer service is second to none. The secure text feature allows for patient care communication to occur in a HIPAA compliant manner.

Paula Orr, Operations Manager
Optim Healthcare, Savannah, GA

ConnectOnCall has been the best decision our practice has made. We LOVE the ease of use, the functionality of the app by itself and the connection to our EMR system, customer service is AH-MAZING!

Cheryl Sirard, RN, BSN, Clinical And Operations Administrator
Valley Medical Associates, Springfield, MA

After-hours was like flipping a switch. It was quite simple and super fast to implement and see the immediate benefits. It was a smooth and easy transition for both our providers and our patients. The benefits of having the built-in athena integration and automatic patient case creation are immeasurable. Without having to leave the athena portal, there’s clear transparency and documentation of what’s happening with all of our patients.