SIMPLIFY AFTER-HOURS CARE
The industry leading 24/7 physician call solution
Simplify after-hours care coordination with AI-powered call triaging and tracking—at no cost to you.
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How an AI-powered clinical phone solution will support your healthcare organization
Simplify care coordination
Consolidate everything onto a single platform for physicians and staff
Securely chat with patients
Engage 1:1 with patients in real time via HIPAA-compliant texting
Get automatic alerts
Promote urgent call handling with 24/7 alerts for urgent calls after hours
Improve efficiency
Save 20+ minutes of phone time and documentation per after-hours call
Protect personal numbers
Display your office line by default when you call patients back
Set multiple contact methods
Stay available after hours—without sacrificing your personal life
Customize call calendars
Swap on-call providers when their availability changes
Automate documentation
Maintain an audit trail of patient encounters with time-stamped documentation
How PhreesiaOnCall, powered by Phreesia VoiceAI, works
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When a patient calls after hours, they are asked to specify the reason for their call.
PhreesiaOnCall filters calls by urgency to determine whether to alert the on-call provider.
With PhreesiaOnCall, powered by Phreesia VoiceAI, you’ll get:
Never miss an urgent call
We automatically triage and route urgent calls to the correct on-call provider—complete with real-time alerts from a user-friendly mobile app. Plus, you can:
- View recordings, transcripts and patient details before responding
- Call or text patients from an office line, even when using a personal phone
- Deliver better round-the-clock care
PhreesiaOnCall, powered by Phreesia VoiceAI, helps you deliver a better experience for:
Staff
Save time and avoid confusion by managing every on-call task from one application.
Providers
Connect directly with patients, respond more effectively and reduce medical liability.
Patients
With fast callbacks and on-demand support, you’ll help patients get the care they need, sooner.
Designed by doctors, for doctors
See why healthcare organizations nationwide trust Phreesia VoiceAI.
Need support? We’ve got you covered.
PhreesiaOnCall customers are eligible for 24/7 customer support. To submit a ticket, just visit the Dashboard or open the menu in the desktop or mobile app. And if you need further assistance, feel free to send us an email!
