SMART ANSWERING SOLUTION
Manage and coordinate after-hours phone calls
Save time, consolidate vendors and make your providers happier so they won’t dread being on call
Free when you use Phreesia for intake!
If you are a PhreesiaOnCall client, click here to log in
Support your on-call providers without spending a dime
Want to streamline after-hours calls for your patients, providers and staff? PhreesiaOnCall can help—and it’s 100% free for Phreesia clients.
PhreesiaOnCall is a medical answering solution that helps you manage after-hours calls and simplify care coordination with smart, automated call tracking.
Providers and patients can interact in real time via HIPAA-compliant chat, and you can ensure a seamless experience across locations with automatic documentation.
Use PhreesiaOnCall to:
- Save time and money
- Reduce medical liability
- Consolidate vendors
- Improve call transparency
- Avoid missed revenue
- Capture higher-quality data
- Minimize provider frustration
- Accelerate patient care
How PhreesiaOnCall works
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When a patient calls after hours, they are asked to specify the reason for their call.
PhreesiaOnCall filters calls by urgency to determine whether to alert the on-call provider.
With PhreesiaOnCall, you’ll get:
Never miss an urgent call
We automatically route urgent calls to the correct on-call provider—complete with real-time alerts from a user-friendly mobile app. Plus, you can:
- View recordings, transcripts and patient details before responding
- Call or text patients from an office line, even when using a personal phone
- Deliver better round-the-clock care
PhreesiaOnCall helps you deliver a better experience for:
Staff
Save time and avoid confusion by managing every on-call task from one application.
Providers
Connect directly with patients, respond more effectively and reduce medical liability.
Patients
With fast callbacks and on-demand support, you’ll help patients get the care they need, sooner.
Designed by doctors, for doctors
See why healthcare organizations nationwide trust PhreesiaOnCall.
Need support? We’ve got you covered.
PhreesiaOnCall customers are eligible for 24/7 customer support. To submit a ticket, just visit the Dashboard or open the menu in the desktop or mobile app. And if you need further assistance, feel free to send us an email!
